Cloud and DC Senior Administrator
About the role
The Cloud and Data Center Wintel and Backup Administrator is responsible for the day-to-day administration, maintenance, and support of Windows-based servers, cloud infrastructure, and enterprise backup systems. This role ensures the reliability, performance, and security of IT services across both on-premises and cloud environments.
What you’ll do
Wintel Administration
- Administer and maintain Windows Server environments (AD, DNS, DHCP, GPO).
- Perform routine patching, updates, and system health checks.
- Monitor and troubleshoot server performance and availability.
- Support virtualization platforms (VMware, Hyper-V).
- Cloud Infrastructure Support
- Assist in managing cloud resources (Azure, AWS).
- Monitor cloud workloads and assist with provisioning and scaling.
- Support cloud backup and disaster recovery configurations.
- Maintain documentation for cloud configurations and procedures.
Backup Operations
- Administer backup tools (e.g., Veeam, Commvault).
- Monitor backup jobs and resolve failures or alerts.
- Perform regular restore tests and ensure data recoverability.
- Maintain backup schedules and retention policies.
Maintenance & Monitoring
- Use monitoring tools to track system health and performance.
- Respond to incidents and service requests related to servers and backups.
- Maintain asset inventory and configuration documentation.
Security & Compliance
- Apply security patches and follow hardening guidelines.
- Support audit and compliance activities (e.g., access reviews, backup logs).
- Ensure systems meet internal and regulatory standards.
Must Have
- 10 years’ experience in infrastructure, 5+ years of experience in workstation build and automation
- Self-motivated, eager to learn in the IT profession
- Problem-Solving and Analytical Thinking
- Sense of Accountability and ownership on the environment supported
- Adaptability, flexibility on technology deployed and utilized through keeping updated with evolving tehcnologies and best practices
- Team player must be able to work with people within and outside of the IT department.
- Customer service oriented
- Excellent communication skills, verbal and written. Fluent English-speaking mandatory
- Ability to analyze and synthesize situations and understand the business constraints.
- Technical Environment: (Must haves)
Operating Systems & Platforms
- Windows Server 2016/2019/2022 Active Directory, DNS, DHCP, Group Policy
- VMware vSphere/ESXi, Microsoft Hyper-V
- Patching and Firmware upgrades
- Cloud Platforms
- Microsoft Azure (IaaS, PaaS, Azure AD, Azure Backup
- AWS (exposure to EC2, S3, IAM)
- GCP (optional
- Hybrid cloud connectivity and monitoring
- Backup & Recovery Tools
- Veeam Backup & Replication
- Commvault or Veritas NetBackup (as applicable)
- Backup scheduling, retention policies, and restore testing
- Storage Systems
- SAN/NAS solutions (NetApp, Dell EMC, HPE)
- Storage protocols: iSCSI, NFS, SMB
- Basic performance tuning and capacity monitoring
- Monitoring & Management
- Solar
- Winds, SCOM, Nagios, or equivalent
- ITSM tools (ServiceNow, BMC Remedy)
- Patch management and system health reporting
- Security & Compliance
- Antivirus and endpoint protection tools
- Vulnerability scanning (Qualys, Tenable)
- Basic exposure to SIEM tools (e.g., Splunk, Sentinel)
- Scripting & Automation
- PowerShell (basic to intermediate)
- Exposure to automation tools (Ansible, Terraform) is a plus