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Customer Associate

Pasig/Mandaluyong

Respond promptly and professionally to customer inquiries via phone, email, or in-person.Handle customer complaints and concerns effectively, striving for first-call resolution whenever possible.Follow established procedures for handling customer interactions, including recording details and updating customer records.Other tasks as necessary
Qualifications
Education: At-least 2 years in college or Senior High Graduate. Working Experience: With or without experience is acceptable (Advantage if with experience in Logistics or Customer Service Industry).Skills: Computer Literate - Passed the typing and Number Test
Must Have
Budget Details: Strictly 16770 Availability: ASAP Preferably: Male Candidates Working Address: No. 5 General Kalentong St., Cor. Aglipay, Pag-Asa, Mandaluyong City OR Pioneer Cor. United And Brixton Street, Pasig City (Willing to Assigned in Any location) Working Schedule: M-F (but please make sure that the candidate is okay to work during weekends)Mode of Interview: Face to Face Adress of Interview: 10th Floor Ocean Breeze, Coral Way Drive CBP 1 Island-A, Pasay. CANDIDATE MUST BE ANSWER THE FOLLOWING TEST:For Typing Exam - Online Typing Speed Test - Free WPM test For 10 key Exam- https://onlinetyping.org/10-key-typing-testThe image below is the rating guide for the test. Ensure that each candidate has at least the passing percentage, which is highlighted.