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IT Asset Management (Project Hire)

City Of Makati

  • The IT Asset Management (ITAM) Assistant is responsible for executing day-to-day IT asset tracking, inventory maintenance, and lifecycle management activities. The role focuses on ensuring accurate documentation, standardization, and governance of IT asset processes, including inventory records, asset handling procedures, and compliance guidelines. This position supports audit readiness and operational efficiency by maintaining structured documentation and enabling EUCU engineers to focus on monitoring, compliance and strategic initiatives. 

  • Maintains and updates IT asset inventory records (laptops and desktops).

  • Tracks full asset lifecycle (procurement, deployment, transfer, repair, retirement, disposal).

  •  Performs asset tagging, re-tagging, and physical verification of IT equipment.

  • Conducts periodic inventory audits and reconciliation with system records.

  •  Documents all asset movement (assignment, transfer, return, disposal).

  • Creates and maintains documentation related to IT asset inventory, standardization, and operational guidelines.

  •  Develops and updates SOPs, checklists, and templates for asset management processes.

  • Prepare asset-related reports and audit artifacts (logs, records, ownership tracking).

  •  Coordinates with users and teams for asset issuance, retrieval, and replacements.

  • Tracks warranty status, vendor repairs, and service records.

  • Assists in basic Level 1 IT support (hardware and software)

  • Supports workstation setup, deployment, imaging, and configuration

  •  Execute software installation requests

  • Assists in troubleshooting and escalates issues as needed.

  • Coordinates with users for device issuance, retrieval, or troubleshooting schedules. 

  • Updates tickets, logs, and documentation related to support activities.

Qualifications

Education: Bachelor's Degree in IT or related field (preferred)Experience: Minimum of 1 year relevant experience in IT support, IT asset management, or related roles.Knowledge and SkillsBasic understanding of IT assets (Laptops, desktops and peripherals)Experience in documentation creation (inventory records, SOPs, and guidelines)Knowledgeable in MS Office / Excel (for tracking and reporting) Familiarity with IT asset management or inventory systems Basic knowledge of IT support (hardware, OS, troubleshooting) Strong attention to details and organization skillAbility to enforce standardization and process complianceGood communication and coordination skillsMust have the following pre-employment documents ready:NBI ClearanceMedical Certificate (Fit to Work)DiplomaTORCertification of Completion (COC) or Certificate of Employment (COE)

Must Have

Education: Bachelor's Degree in IT or related field (preferred)Experience: Minimum of 1 year relevant experience in IT support, IT asset management, or related roles.MUST BE RESIDING NEAR IN MAKATI CITYKnowledge and SkillsBasic understanding of IT assets (Laptops, desktops and peripherals)Experience in documentation creation (inventory records, SOPs, and guidelines)Knowledgeable in MS Office / Excel (for tracking and reporting)Familiarity with IT asset management or inventory systemsBasic knowledge of IT support (hardware, OS, troubleshooting)Strong attention to details and organization skillAbility to enforce standardization and process complianceGood communication and coordination skillsMust have the following pre-employment documents ready:NBI ClearanceMedical Certificate (Fit to Work)DiplomaTORCertification of Completion (COC) or Certificate of Employment (COE)

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